Bigcat Techzone End User Remote Desktop Support Hourly

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MSRP: $55.00

Price: $30.00

You Save: $25.00 (45 %)

Item Number: RemoteSupport-Hourly

Manufacturer: Bigcat Computer

Manufacturer Part No: RemoteSupport-Hourly

Condition: New

Bigcat TechZone Remote Support: Included

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Fast-downloading and lightweight customer applet runs in approximately 20 seconds on PCs and Macs, and completely removes itself from the remote system at session termination.

Desktop browser-based chat allows end users to chat with technicians.

Enhanced communications with the White Board and Laser Pointer features.

Bigcat TechZone Remote Desktop Technicians solve the following issues:

Virus Removal
Web Browser Issues
Home Network Issues
Spyware Removal
Ad-ware Removal
Security Updates Windows and Virus
Security Check List ( Making sure your computer is safe from future attacks. Local Routers, Firewalls, Antivirus )
Preventative Maintenance
Driver Installs and updates
System Backup
System Restore
Or any other software issue your currently having which your own technical support representative can connect directly to your computer.

Normal Business Hours 9:00am to 3:00pm ET Monday - Friday. Out of business hours can be scheduled in advance. Price includes 1 hour of support remote desktop support. Once support time is scheduled you are added to a Bigcat Computer Techzone queue and we will provide the url to connect via Web Browser. If you have any questions please contact us at: help.desk@bigcatcomputer.com

Product Reviews

(1 Rating, 1 Review)

Average Rating:

customer

Brooke Molineux (Raleigh, NC) 3/24/2011 1:25 PM

A recent computer virus shut down my computer and Bigcat did a great job in quickly restoring my system. In addition, John installed Zone Alarm Extreme to prevent future interruptions and did an analysis of my computer needs to ensure I had the most update software. John was great to work with at a very reasonable price. Highly recommend his company!